Shipping policy
Vibe City ships Australia-wide from Brisbane, Queensland
Delivery Addresses
Orders can be delivered to:
- Residential and business addresses
- PO Boxes
- Care of Post Office
- Parcel Collect*
Please note: Orders cannot be sent to Australia Post Parcel Lockers, as they are shipped as letters or large letters. If you enter a Parcel Locker address, we’ll contact you for an alternative delivery address before your order can be dispatched.
*Parcel Collect is not available for Australia Post Basic with Tracking.
Australia Post Registered (Tracked and Signature Required)
$9.99 per order (Free Shipping For 4+ pairs / Orders over $79.96)
Estimated delivery: 2-6 business days
Australia Post Express Shipping (Tracked)
$14.99 per order (Free Shipping For 5+ pairs / Orders over $99.95)
Estimated delivery: 1-3 business days
Australia Post Basic (Tracked)
$9.99 per order (No free shipping option)
Estimated delivery: 2-6 business days
Processing Times
Orders are typically packed and dispatched within 1-2 business days
Tracking
A tracking number will be provided once your order has been processed
Delivery Times
Delivery estimates are provided by Australia Post and are not guaranteed
Delivery times may vary due to location, weather events, public holidays, peak periods, or other factors outside our control
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will assist you in lodging an enquiry with Australia Post
Contact Us
If you have any questions about your order or shipping, please contact us at orders@vibecity.com.au